As we are importing the GL entry and when it’s synchronizing with Dynamics Nav, it comes with the following error: "Amount must not be 0 in Gen. Journal Template Name =“Sales”, Journal Batch Name="Default’, Line No."65000’ "
We set up the vendor, customers (w/ no problem) and then import the GL entry data using excel. There are no blank lines at the bottom of the file. Would there be any other issues?
More details on the issue. Below is exactly what it shows on the screen:
Journal Batch Names…default
Checking lines…40
Checking balance …0%
posting lines …0%
This shows along with the error message on a different screen box: "Amount must not be 0 in Gen. Journal Template Name =“Sales”, Journal Batch Name="Default’, Line No."65000’
You have a line with ZERO Amt. And, don’t let line no 65000 confuse you, this is not line no 65K - if you have noticed, Navision numbers lines starting with 10000 and increments by 10000, too…
If your data contains DocNo (you import historical data) remove **Autonumbering (**clear field No.Series ) from SALES template Batch DEFAULT.
When import is finished, you may restore it to previous value.
added:
Don’t put N/A instead of missing DocNos - this field can be simply left blank - Navision treats all lines with equal DocNos as part of one Document, which all together MUST BALANCE, if not - posting woul not be allowed!
Thanks for the reply, I have removed the “N/A” from the missing DocNos field and also I cleared the No.Series from the SALES template Batch DEFAULT as you suggested. But I get the following error
“You must specify Document No. in Gen. Journal Line Journal Template Name=‘SALES’,Journal Batch Name=‘DEFAULT’,Line No.=‘117200’.”
in the part of “leaving blank” - just checked, even balanced line (set both Account & Bal.Account) needs DocNo to be set in GL Journal.
So, where missing in imported data, it must be set, and set correctly. This causes additional work, as you can’t use autonumberig feature for reasons mentioned earlier, and N/A or random won’t fit either for lines not balanced.
Usually startup data are entered, following certain rules and every Partner has its prepared methods/templates of doing this job, with which every implementation starts. This usually includes usage of “non-balancesheet” account, to where all partial entries are balanced, and, when finished, this supplemental account must balance to zero. Such approach allows you to use e.g. STARTBAL as DocNo for all lines.
BTW, Annie - are you a client trying to do startup data entry on your own? According to your questions it looks like so… Where then is your Partner company - why they don’t help you? Here in forum you can find many threads about startup procedures, but, if you are totally unfamiliar with this (and Navision), doing so will take much more time, than working side by side with Partner company…