how to restrict sales order from being view/edit when it is open with some other user

Hi everyone,

We are having an issue in business central.

when a sales order is open with one user and another user comes somewhere and opens that as well and do some operation or post the sales order. The specific record locks for almost 8+ hours. The error displays is as below.

The operation could not complete because a record in the Sales Header table was locked by another user. Please retry the activity.

So my question is when a record is open with someone is it possible to restrict other users to view or edit, unless the other user closes it.


Do you remember about standard functionality? E.g. the very fast, but “hard” way is Responsibility centers.

But to do it better you need to do a small modification. The extremely big problem is the “specific record locks for almost 8+ hours” and you need to check this point first [emoticon:c4563cd7d5574777a71c318021cbbcc8]