To preface, I am new to the company, they have no training manuals, our partner support is one person who returns calls a week later cause they are so busy, and current staff know very little
We use NAV 4.0. A bonus payment was issued to an employee outside the payroll system. It was made without any taxes withheld. I need to add this amount to the employees ytd numbers so I can issue a proper tax form.
I tried to enter it in the payroll journal but it kept telling me i was not balanced or something like that.
Does anyone have any suggestions?