I’ve been searching for days to figure out how to do this so I’m hoping someone can help…
The usernames we have to login to Navision are first name + first inital of the surname, so when the users registered their emails it has automatically come up with those usernames as the start of the email addresses - so for example John Smith’s email would appear as email@example.com which is incorrect. Our email addresses are firstname.lastname@example.org.
Noone realised this as they were entering their details. Outgoing emails are working, but not incoming.
Is there any way that we can change the email addresses to the correct ones? I can’t find it anywhere.
There is a Email field on the user setup table which is not on the form as standard which may be where this information is being picked up. The investigate, run the user setup form (Administration → Application Setup → Users → User Setup) and Zoom on the record (Tools → Zoom or Ctrl+F8).
What function are you using the mail in conjuction with?