How can printer cut off paper when printing Sales Receipt?

I have problem when printing Sales Receipt by printer at POS. I have used NAV 2009 R2 and LS Retail 6.2

When I print Sales Receipt by virtual printer, everything in layout is OK, but when I print Sales Receipt by printer, printer cut paper before printing footer. So I think function (in Codeunit POS Print Utility) which is used for printing footer have problem than I lock this function and print again. At this times, printer cut paper after printing TOTAL line. I don’t know how does printer know to cut paper exactly ?

Thanks everyone.

Hi,

It depends on Printing preferance preference set on your installed printer. you can set that from Control Panel.

Thanks & Regards,

Mehul Thacker