Hotcopy user id error!

I am trying to get Hotcopy to run on a W2k server with Navison 3.6. Entered all the parameters as outlined in the manual but hotcopy comes up with the error: “user id or password invalid”. I have tried the domain administrator account and the backup services account but it still shows the same error. Has anyone come across this and know the fix? Need Help!

Hi Trevord, The user id and password in Hotcopy is the user that you setup in the database login inside Navision. I hope this helps. Regards, m_quial