Going through our 3rd month end we have managed to make the system very annoyed !!
- We have a sales order which had lines linked to a special order (purchase code). We have posted the sales order before creating a warehouse receipt for the purchase order. We then went to post the purchase order and had to re-open this as the posting date was in a closed period. Now the system will not let us release the purchase order and we get a message saying the system can’t find the related sales order. That’s true because we have shipped and invoiced already.
We now have a negative inventory and a purchase order we can’t seem to clear any ideas ??
- We have a sales order which had direct shipment (purchase code lines). The sales order has been shipped (not invoiced). We have noticed that the items shipped are incorrrect. When I try to undo the shipment the system says I can’t because it is a direct shipment. It appears as though I have no way of reversing the shipment. Any ideas on this one ??
And it was all going so well…