Handling of important documents at customs

Hi all,

What is the best way to handle this scenarion without a customisation: When a purchase or sale concerns an item that needs important document to pass through customs according to the master data, the system must bring them at the sales order or purchase order level to at least present the information in such a way that the user thinks of join them as an attachment.


I don’t think there is a great way to handle this without customization. Unless you wanted to use some complex Power Automate and SharePoint, or something…

I am not sure which version of Ax you are using but have a look on below setup If it fix your issue…(This is implemented in PU36 D365 i guess)

Accounts Receivable//Setup//Accounts receivable parameter/General/Copy notes when transferring to Sales order

(If answer helps you don’t forget to mark as validate)