general journal adding new line causes the general tab to be changed to the payment tab

dear all,

in general ledger I created a new general journal, each time I add a new line it causes the active tab of the journal to be switched to payment tab. has any one faced this problem and is there a way to prevent this weird behaviour


It shouldn’t happen. Please see if there is any customization.

Delete all of your usage data, log out, log back in again and see if it still happens.

there where no customization. resting usage data worked well.

Glad that resetting usage data helped you. But i am not sure on what user action should have made payment tab to set focus by default.?
Remember, resetting the usage data will clear the user selections.