Facing issue while installing NAV 2016

Hi All,

I am facing this error while installing NAV 2016.

I have installed IIS component from Prerequisite folder.

Need help/suggestions to solve this issue.

Thanks & Regards,


I have Windows 10 Home Single Language installed on my PC. Is this the reason behind the issue?


What did the log file say?

What did the log file say?

The solution to the above problem is to make sure that .NET 3.5 is installed - and then reboot the computer. As the installation of 3.5 probably have happend the first tiem all is needed to reboot and try the installer again and it works.

These are the basic check list before installing Dynamics NAV 2016,

  1. Update your PC with windows Latest version, Check your system whether its a 64 Bit operating System or not.

  2. Kindly Download again the latest Dynamics NAV 2016 CU 38 from "">www.microsoft.com/…/details.aspx

  3. Install all the files in prerequisite folder, After Installing the Prerequisite, Restart the PC.

  4. Then,Try Installing the Dynamics NAV 2016 now. Share if error exists.

All that is actually not needed - the normal run of a SETUP.EXE makes sure that the prerequisites are installed - unfortunately the .NET 3.5 requires a reboot of the computer in order for IIS to run. So it is only a matter of a reboot and rerun of SETUP.EXE

Just make sure you have all Prerequisites running before installing NAV 2016.