Error while installing Real-Time service - Commerce Data Exchange: Error 1722

Product: Microsoft Dynamics AX Commerce Data Exchange: Real-time Service – Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action ConfigureCustomAction, location: C:\Program Files (x86)\Microsoft Dynamics AX\60\CDX\Real-time Services\Tools\ConfigureCustomAction.cmd, command: “C:\Program Files (x86)\Microsoft Dynamics AX\60\CDX\Real-time Services\Tools” “true” “rts” “DeployRealtimeService.ps1” “C:\Program Files\Microsoft Dynamics AX\60\Setup Logs\2017-02-06 13-58-52\CommerceDataExchangeReal-timeServiceConfigure.txt” “1” “UnDeployRealtimeService.ps1” "WebSiteTcpPort=8195,WebAppPoolUser=Akkomplish\administrator,WebSiteHttpsPort=8194,WebAppPoolName=RetailRTS,WebApplicationName=RetailRTS,WebSiteName=RetailRTS,WebApplicationWorkingFolder=C:\Program Files (x86)…


  1. Install Real-time service without configuration.

  2. Configure Real-time service by PowerShell. Link -…/hh575229.aspx

If Error ----- Failed to install Windows Feature [Application-Server].
— Solution ----

  1. Kindly find ServerManagerCMD under C:\Windows\System32.
  2. If that is not available then make copy ServerManager and rename as ServerManagerCMD
    3.Re-run the PowerShell Script.


Rahim Meer