# Error while downloading Azure Management Certificate for deploy AX on Microsoft Azure ! **URL:** \ **Category:** Technical Forum\ **Created:** [June 24, 2016, 1:54pm UTC](https://www.dynamicsuser.net/t/error-while-downloading-azure-management-certificate-for-deploy-ax-on-microsoft-azure/60969 "2016-06-24T13:54:53Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![VishWalia](https://avatars.discourse-cdn.com/v4/letter/v/a698b9/32.png) [@VishWalia](https://www.dynamicsuser.net/u/VishWalia)\ **Post date:** [June 24, 2016, 1:54pm UTC](https://www.dynamicsuser.net/t/error-while-downloading-azure-management-certificate-for-deploy-ax-on-microsoft-azure/60969/1 "2016-06-24T13:54:53Z")
Hello, i am going to deploy AX 2012 R3 on Microsoft Azure . I am following below steps : 1. Logon to Life Cycle Service through my Microsoft credentials. 2. created new Project and select Microsoft Dynamics AX 2012 R3 product version. 3. Then i go in Microsoft Azure Step to download Management Certificate. 4. then enter my Azure subscription ID and click for download Management Certificate . then i am getting below error while downloading certificate : # Server Error ## 403 - Forbidden: Access is denied.### You do not have permission to view this directory or page using the credentials that you supplied. please help me , why this error comes or what are the reasons ?? please help its urgent ---
**Author:** ![MartinDrab](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@MartinDrab](https://www.dynamicsuser.net/u/MartinDrab)\ **Post date:** [June 27, 2016, 7:55am UTC](https://www.dynamicsuser.net/t/error-while-downloading-azure-management-certificate-for-deploy-ax-on-microsoft-azure/60969/2 "2016-06-27T07:55:55Z")
Are you an administrator of the Azure subscription? Nevertheless I suggest you contact Microsoft. They run LCS, so they can look into logs etc. ---
**Author:** ![VishWalia](https://avatars.discourse-cdn.com/v4/letter/v/a698b9/32.png) [@VishWalia](https://www.dynamicsuser.net/u/VishWalia)\ **Post date:** [June 27, 2016, 8:02am UTC](https://www.dynamicsuser.net/t/error-while-downloading-azure-management-certificate-for-deploy-ax-on-microsoft-azure/60969/3 "2016-06-27T08:02:59Z")
Hello Martin, thanks for your reply , i am logged in through my MSDN credentials having Azure subscription id . And i was getting this error while downloading Azure Management Certificate. And how can i contact with Microsoft ? could you please suggest ? ---
**Author:** ![MartinDrab](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@MartinDrab](https://www.dynamicsuser.net/u/MartinDrab)\ **Post date:** [June 27, 2016, 8:07am UTC](https://www.dynamicsuser.net/t/error-while-downloading-azure-management-certificate-for-deploy-ax-on-microsoft-azure/60969/4 "2016-06-27T08:07:31Z")
The easiest way, but without guaranteed answers, is clicking the smiley face in the top right corner of LCS web site and describing your problem there. If you want a guaranteed answer, log a support ticket with Microsoft. ---
**Author:** ![VishWalia](https://avatars.discourse-cdn.com/v4/letter/v/a698b9/32.png) [@VishWalia](https://www.dynamicsuser.net/u/VishWalia)\ **Post date:** [June 27, 2016, 8:22am UTC](https://www.dynamicsuser.net/t/error-while-downloading-azure-management-certificate-for-deploy-ax-on-microsoft-azure/60969/5 "2016-06-27T08:22:15Z")
thanks Martin Drab for your help. ---
**Author:** ![anilkuma](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@anilkuma](https://www.dynamicsuser.net/u/anilkuma)\ **Post date:** [June 27, 2016, 8:27am UTC](https://www.dynamicsuser.net/t/error-while-downloading-azure-management-certificate-for-deploy-ax-on-microsoft-azure/60969/6 "2016-06-27T08:27:52Z")
Hello i am also facing same issue ? if any one have idea about that please suggest ?