Error While click on Send Approval Request

Hi all

when am clicking on purchase order → function → send approval request then this error is getting

The SMTP mail sysytem returned the following error :(0x8004020E): THe Server rejected
the sender address. The server resposne was 530 5.7.0. Must issue a stattls command first. w43sm40802786eez.6 - gsmtp

using NAV 5.0

any idea why this error is coming.



Which SMTP server address you are using for sending out mail. ??

Is it Gmail ?

Hi Amol

Eralier I was using Gmail so getting this error after this iam using my company mail server now iam getting this error

The SMTP mail system returned the following error :(0x80040213): The
Transport failed to connect the server



Ask your Exchange administrator to allow mail relay from the Server IP address. Use with anonymous authentication and mentioned the server name. But it shud work with IP address as well, but this error (0x80040213) specifies that mail relays are not allowed which is basically An open mail relay is an SMTP server configured in such a way that it allows anyone on the Internet to send e-mail through it, not just mail destined to or originating from known users

As well as Check your antivirus software which may blocking the same as well as firewall.

As well as check the port …