we are using Dynamics AX 4.0.
Since two weeks we have a weird issue.
Some AX users can´t print proforma invoices.
When such a user tries to print a proforma invoice, then the report gets shown correctly.
If you click on the print button in the report view and choose a print (or print to file etc.) the following message is shown:
The message translated to:
A record in Print Job information (job-level) (PrintJobHeader) could not be altered.
If you dismiss this message the print job is sent to the print, but the pages are completely empty.
A new user also has the problem and my Admin-Account also has this problem (confirmed working 1 month ago).
The same users can print normal Sales Invoices.
Even if I alter an Invoice (set Proforma = true), the report can be printed correctly.
I checked everything, but I cant find the error.
Our dev and test-system are showing the same error, so it cant be AOS related.
We also restartet the AOS and DB multiple times