Error Undo Shipment

Hi Everybody,

When I perform function Undo Shipment then the message error " Item tracking defined for item in the Sales Line accounts for more than the quantity you have entered. You must adjust the existing item tracking and then reenter the new quantity."

Please let me fix solution. Thank very much.

Best Regards,

DinhSon

is this nav 2009? please tag your posts with the nav version.

follow http://support.microsoft.com/kb/2800977/en-us

Thanks jonathan, but it NAV 2013.