Error : The changes to the Sales Header record cannot be saved because some information on the page is not up-to-date. Close the page, reopen it and try again

Hi,

While deleting one of the Sales Order, I am getting following error:

“The changes to the Sales Header record cannot be saved because some information on the page is not up-to-date. Close the page, reopen it and try again.”

Is it a known issue of Business Central?

What could be the reason and possible solution?

1 Like

Hi Dhan Raj,

Is it in standard BC? If yes which version?

Hi Erik,

This is not standard BC, version is NA Business Central 16.7 (Platform 16.0.18359.0 + Application 16.3.14238.0)

Hi Dhan, I have the same problem with a BC16. Did you find a solution?

It is a known bug in the product and fix is available in CU10, you can find more details on following link:

https://support.microsoft.com/en-us/topic/update-16-10-for-microsoft-dynamics-365-business-central-2020-release-wave-1-application-build-16-10-21502-platform-build-16-0-21469-2b99bfdb-d882-403e-a73f-a38fa391e50f

Search for:



385549



“The Sales Header does not exist” error message displays when recurring sales lines are set to Automatic on the customer card and you create a new document from the customer card in the North American version.

1 Like