Error in SMTP mail Configuration

Hi all,

While sending mail throuhg business notification, i am getting an error.

The following exception occured when trying to send out notification email: The message could not be sent to the SMTP server. The transport error code was 0x80040217. The server response was not available
at System.Web.Mail.SmtpMail.LateBoundAccessHelper.CallMethod(Object obj, String methodName, Object[] args)
at System.Web.Mail.SmtpMail.CdoSysHelper.Send(MailMessage message)
at System.Web.Mail.SmtpMail.Send(MailMessage message)
at Microsoft.BusinessSolutions.BusinessNotification.NotificationService.SmtpDeliveryProtocol.SendSmtpEmail(String senderEmail, String recipientEmail, String subject, String body, String culture) Please make sure that you have configured your SMTP server correctly, and this machine can relay emails through that server, and that the there are no misspellings in the name (IP address) of your SMTP server you have specified.

For more information, see Help and Support Center at
Server Port Configuration :

Outgoing Mail [SMTP] = 25
Incoming Mail [POP3] = 110

Firewall is disabled.

Please help to solve this issue.

Hi Subrata,

This is typically caused by a wrong username or password. When working with SMTP you should always “debug” the connection by trying if it works from the same computer, by using a “simpler” application such as Outlook Express or similar.

Hi Erik !

“This is…wrong username or password.” ---- Plz explain it.

Outlook Express/Microsoft Outlook working fine.

I’m saying that you should test - on the same computer as your run the BN application server - that you can send emails using SMTP.

The error you’re getting is common if you are using a wrong username and password to your SMTP. Some SMTP server requires you to use a username and password to send mails. So only requires it if you send to external hosts.

I’m using same computer and getting the same error msg. Threre are no external host to send emails.

If you’re getting the same error msg in outlook express and in business notifications then you should start by debugging the error you’re getting in Outlook express.

Sorry Erik![:P]

Outlook express can send message correctly but BN cannot.

telnet 25 can connect mail server.

Data found in TransmissionLog in BusinessNotification database, but it is not delivered to the Outlook.

Plz send me the answer of the questions below:

  1. Is there any modification required in the Web.config file of the DeploymentServer folder ??

  2. How to Configure SMTP server for the BN ??