Err: The Item does not exist. Identification fields and value : No.='60060'

Hi,

Need help. I am new in MS Dynamics NAV.

When I am using LS POS at sales, when I select an item, the error will display

"The Item does not exist. Identification fields and value: No.=‘60060’

The selected item actually present on our Retails Items as well as in the Items master data.

Is there another property to check/add in our Item master data? Please help.

Thank you.

Ryan Villarosa