Empty InfoLog on ax 2012 r2 start

I am getting an empty info log without any message when i start ax 2012 r2 on my system .

Please suggest me the way to resolve it…

have you modified any of the following?

  • System tables (for example, SysSetupCompanyLog or SysUserInfo), which are used during the AOS startup.

  • Any elements used under global classes (Info or Application nodes).

please check and if any customization is there , delete it

Add a breakpoint to Info.add() and look at where it’s called from.

i have checked every sys element no customization is there and added a breakpoint on info.add() but its not going through it