I was referring to AX’s standard E-mail Template that you can access by going to Basic module, then Setup → E-mail templates.
For instance, %message% in the template’s email body will be replaced with the message you set for the alert rule.
At the moment, we are using the tag %for% which returns the Employee ID. I was just wondering if there is another tag we can use so that the emails show employees’ names instead of their ID’s.
But this leads me to another question. Is there a more comprehensive documentation available somewhere? Possibly one that details possible modifications or customisations?