I am using AX 2012 and trying to process an item that has an Item Model Group with Quarantine management ticked, also Storage Dimension with Site, Warehouse, Location and Pallet ID ticked.
The process as I understand it is as follows:
Create a Purchase Order for said item, and confirm the order
Create and Arrival Journal in Inventory and Warehouse Management, linking it to the PO created. Click Functions Pallet ID to create the Pallet Transport, then post the Arrival Journal
Start and Complete the Pallet Transport which creates and starts the Quarantine Order.
Report as Finished the Quaratine order asking it to create a new Arrival Journal to move the item from the Quarantine Warehouse to the Main Warehouse.
Go to the Arrival Journal and it will already have a Pallet ID so only need to post it then go to Pallet Transport and see that it is going to move the item to the Picking Location for the item in the Main Warehouse, which is fine by me. Start and Complete the transport.
This should now enable me to go to the first posted arrival journal and click functions product receipt (or go the PO and do Product receipt). However when I do this it gives me an error stating that the Pallet in question is not in the Inbound Dock in my main warehouse and that I should use the move pallet function.
This doesn’t make sense why should it be in the inbound dock I have received and put it through quarantine so it should be put away in picking or bulk location.
I have tried the same process without Pallet ID tracking and it works fine obviously missing the Pallet Transports
Any ideas what I am missing or where I am going wrong.