The organization that we bought NAV from did not explain how to use document approvals. I found a PDF that explained the process but every time I try to send an approval request it says it has automatically been approved even though I am not on the approval user list. What I am missing?
Did you enable the approvals in the Approval Template screen? If not, that may be the issue. Click on Approval Template under the Document Approval folder. Look for the approval code you are trying to work with. Make sure that the following settings are set:
Approval Type = “Approver”
Limit Type = “Approvals Limits”
Enabled flag is checked.
This happens only when Limit type is equal to No Limit and Approver id is blank then Navision picks up the same user id.
You need to set the Approver id in User Setup