Does anyone know the best way to handle cutting a check back to a customer for an overpaid amount. I have tried a little testing on this, i.e. trying to use customer in the payments journal, but it errors out. I am wondering if there is a standard procedure for this without modification? Ideally I need to decrement cash and increment A/R while at the same time closing the open payment in the customer ledger entries. The end result would be a check made out to the customer.
Hi, I think you need enter ‘Credit Memo’ in the field Applies-to Doc. type and Credit Memo No. in the field Applies-to Doc. No. In this case you can print and post check to customer. Valentin Gvozdev BMI Inc. Edited by - Valentin Gvozdev on 3/8/00 9:45:04 PM
We would like to have an invoice amount show up positive in the vendor ledger to reflect returns. We are trying to use the purchase/payment journal with document type of invoice and balance account of vendor. We would like the end result to show a positive amount so that the client can filter on invoice and track what happened with this specific invoice. What is the system impact if the code in codeunit 11 is commented out that prevents posting a positive invoice. After an initial test it appears to post correctly. But, we are sure there has to be some reason the edit was put in place. Any suggestions would be appreciated. We have tried this with a blank document type, and that works, but would like to use document type of invoice.