DAX 2012 to Outlook Sync


I am getting the error following error - “could not retrieve folder information from Microsoft Outlook”, when I try to sync DAX 2012 Contacts with Outlook. It works the first time but then give me this error when I try to sync the next contact.

Can someone help.



Hi , Did you find any solution. I am facing the same. I have Axapta 2012 FP, Outlook 2010 64-bit Windows 7. While debuging I came to know its failing on OpenMessageStore method in SysMapiEx… Don;t know its due to mismatch MAPI32.dll or what.

Two possibilities I found:

I’m getting different errors now that he item does not exist in Outlook the second time we synchronise (after deleting an element in Outlook), but it now it does at least continue the synchronisation process on the THIRD time now, as per the original post of this thread.

Finally, I can only delete appointments from AX which will then subsequently eliminate those in Outlook, and not perform this task the other way round.