I have to create a Credit Note, haw to create in Nav 5.0.
I want that credit note to have impact only on the value of item. To decreese the value.
Thanks
I have to create a Credit Note, haw to create in Nav 5.0.
I want that credit note to have impact only on the value of item. To decreese the value.
Thanks
Hi Almar,
you should use a “Charge (Item)” then.
Regards Jan
Can you expalin me more about ti? Thanks for your reply.
I’ll try…but are you working in a productive area? Because it can have some bad consequences when you post a document not knowing exactly what you’re doing - maybe you should ask your key user/administrator what to do? A possible way would be to do this:
Insert new Credit Memo
Pick Vendor/Customer
Insert New Line
Chose Type “Charge (Item)”
Chose right Charge (Item) via LookUp in Field “No.”
Type in Quantity = 1
Type in Value
Click Button “Line”->“Item Charge Assignment”
In the new Window click on Functions->“Get Shipment Lines” (assuming that you want to decrease the value of a sales shipment)
Select the right shipment line and click OK
Click Functions->“Suggest Item Charge Assignment”
Choose an Option
Close Window
Post Credit Memo (F11)
that should work if you don’t have any “Charge (Items)” I strongly recommend to talk to someone in your company who is resposible for the system (or your NAV-Partner).
I don’t want to be unkind but you seem to have little expierence in NAV - maybe it would be better to get some training first.
Regards Jan