Continia training for 3-way matching

Business Central/NAV User Forum
1

We just went live with SaaS BC and also have Continia for our 3-way match processing. We’ve had training with our partner, but they really don’t know the software and so that was a waste. We’ve also used videos from YouTube, but you can’t ask questions there. Continia doesn’t seem to offer any direct contact; some ISV’s will talk to clients, but they won’t from what I can find. Does anyone have any suggestions on alternatives to interactive Continia training?

2

We utilized Liberty Grove for a recent Continia implementation. The project went well and stayed within budget. You should confirm with your BC partner that they are okay utilizing other BC partners for this type of work.

Best Regards,
Ben Baxter

3

Thank you so much!! I was planning on doing this research first, then talking to our partner. I really appreciate the response on this.

4

Teresa,

Here is a contact that worked for Continia and you can sub-contract them for training and support:

Sherry Linares - SL Dynamic Global Solutions

Hope this helps.
Thanks,
Steve

5

Thank you for this reference!

6

It’s understandable that you’re seeking alternatives for interactive Continia training after experiencing difficulties with your partner and the limited support options available. While direct contact with Continia might not be feasible, there are a few suggestions you can consider to enhance your training and support experience:

  1. Utilize Continia’s online resources: Continia offers a range of online resources, including documentation, user guides, and knowledge bases. Explore their official website and support portal to access these materials. They may provide valuable insights and step-by-step instructions to help you navigate and maximize the capabilities of Continia for your 3-way match processing.
  2. Engage with the user community: Seek out Continia user communities, forums, or discussion groups. These platforms can be a valuable source of information, best practices, and troubleshooting tips. You can interact with other users who have faced similar challenges and learn from their experiences. LinkedIn groups, specialized forums, or user group events dedicated to Business Central or Continia might be good places to start.
  3. Consider third-party training providers: Look for third-party training providers who specialize in Continia or offer comprehensive training programs for accounts payable automation and 3-way match processing. These providers often offer interactive training sessions, workshops, or customized training packages tailored to your specific needs. You can search online or ask for recommendations from the Continia user community or other Business Central users.
  4. Engage a knowledgeable consultant or partner: While your current partner may not have been able to provide the support you expected, consider reaching out to other experienced Business Central consultants or partners who have expertise in Continia. They can provide personalized training sessions, answer your questions, and guide you through the setup and optimization of Continia for your specific business requirements.
  5. Explore online learning platforms: Online learning platforms, such as Udemy or Coursera, may offer courses or tutorials related to Continia and accounts payable automation. These platforms often have interactive elements, such as quizzes and discussion forums, allowing you to ask questions and seek clarification on specific topics.

Remember, training and support for third-party software like Continia may vary, and it’s important to find a solution that aligns with your specific needs and budget. By exploring these alternative options, you can enhance your knowledge, overcome implementation challenges, and optimize the use of Continia for your 3-way match processing in SaaS BC.