Can we have a commission setup in AX 2012 by which we can track all touch points in Sales Cycle starting from Product campaign > Lead Gathering > Prospect > Customer > Order Taking > Final Delivery.
Business case is mentioned below,
I have 100 leads gathered by 10 Sales Persons.
Out of 100 Leads 10 becomes prospects.
Out of 10 prospects 5 becomes customers & place an order.
There is also a delivery person who is elegible for delivery of that 5 orders.
Now considering this case,can we have a commission setup in AX 2012,so how can we identify the persons (out of 100 leads) which are elegible to get commission starting from who has done campaign ? who has gathered leads ?,who has done Product Demo ?,Who has done negotiation ? Who has done COD ?
If it is not possible in AX 2012 then can it be possible in Dynamics CRM ?