Case Management Example

Finance and Operations/AX User Forum
1

Hi All,

Can someone plz explain Case management feature in AX 2012.
When you create a case and assign case categories & case process, how can i track the development on the case. Please provide an example.

Thanks,
Raju

2

http://blog.saglobal.com/item/case-management-in-ax2012.html

http://dynamicsaxtipoftheday.com/2013/10/31/use-cases-to-track-customer-issues-and-complaints/#more-40