We did a clone of prod aos box as our dev and did a db refresh and copied aod files from prod
Dev doesnt have any connection to prod/live ( no trust setup between both domains)
Now I am able to start aos in dev but unable to start client
Kindly advice
Please tell us more about your problem; “unable to start client” can mean anything. For example, maybe you get an error message when starting the client and something logged in event viewer.
Also, it sounds like you already know that the database doesn’t contain any user for your current domain, therefore you’ll need to address it (e.g. by changing login information for ‘admin’ user in UserInfo.
Hi Martin,
I have changed the domain, sid for admin user in dev domain. Also did the same for my own user
Apart from that I have made changes to client configuration too. Attached the file for your reference
Also in AX32.exe shortcut > properties > target I have linked to attached config file (“E:\Program Files (x86)\Microsoft Dynamics AX\50\Client\Bin\Ax32.exe” C:\AXConfigs\IMTDAX2009PROD\IMTDEVDAX2009.axc)
In that when I try to run either from admin user or my own user , I get logon error you are not a recognized user of Microsoft Dynamics AX. Contact your system administrator for help
If I understand it correctly, you have one configuration that can’t connect to an AOS at all, an another one that connects to some environment by you don’t have permissions to log in.
Which of the configuration did you share with us? Is there any reason to talk about the invalid configuration, or can we simply ignore it?
Regarding the one that works, verify that it’s logging into the environment which database you modified. If it is, it must mean that your attempt to configure ‘admin’ user wasn’t successful.
This is my client configuration utility
Server configuration
Regarding the one that works, verify that it’s logging into the environment which database you modified. If it is, it must mean that your attempt to configure ‘admin’ user wasn’t successful.
how to verify this – means I have changed sid, domain for admin in userinfo table
You modified UserInfo table in a database. Check if it’s the database that this AOS is using. It’s on the Database Connection tab in Server Configuration Utility.
If you modified the right database, there is something wrong with the changes and you’ll need to review them.
How will we know what’s wrong with the changes? AOS is running fine.
No errors in event viewer too
If I understand it correctly, your current problem is with logging in. There is no error with AOS to check in event logs.
You weren’t able to log in, then you made some changes to database that should allow you to log in, but it didn’t work, therefore your attempt failed to configure a user to log in.
It is possible that the client configuration in the dev environment is still pointing to the production environment. Check the client configuration file and make sure that it is configured to connect to the dev environment. You may also need to check if there are any firewall or network issues preventing the client from connecting to the dev environment.
