BLANK "BATCH NUMBER" IN SALES ORDER "PUT" WORK

Hi All,

Have anybody encountered this issue before? When a sales order which includes only one batch-controlled item was released to Warehouse & processed to create a work, both the “Pick” & “Put” lines will identify the item & its corresponding batch number. However, for some Work lines, line for “Put” work does not indicate the batch number. This causes the system to hang when they try to complete a work via AX UI.

Thanks,

Bella