# BC 26.2 E-Ship Error: 10400

**URL:** https://www.dynamicsuser.net/t/bc-26-2-e-ship-error-10400/88090
**Category:** User Forum
**Created:** [June 26, 2025, 7:44pm UTC](https://www.dynamicsuser.net/t/bc-26-2-e-ship-error-10400/88090 "2025-06-26T19:44:45Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Noreen\_Fujita-Sacco](https://sea1.discourse-cdn.com/flex023/user_avatar/www.dynamicsuser.net/noreen_fujita-sacco/32/8243_2.png) [@Noreen\_Fujita-Sacco](https://www.dynamicsuser.net/u/Noreen_Fujita-Sacco)
#### Post date: [June 26, 2025, 7:44pm UTC](https://www.dynamicsuser.net/t/bc-26-2-e-ship-error-10400/88090/1 "2025-06-26T19:44:45Z")

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In Business Central 26.2, we set up a new testing environment. When running Lanham E-Ship Pack Line Scanning on //CP, we receive Error: 10400-Invalid/Missing Refresh Token. I’ve tried resetting UPS API and both Production and Test Connections are 405. Can anyone help point me in direction for resolution?

Thank you!

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### Author: ![Hardik\_Gupta](https://sea1.discourse-cdn.com/flex023/user_avatar/www.dynamicsuser.net/hardik_gupta/32/9847_2.png) [@Hardik\_Gupta](https://www.dynamicsuser.net/u/Hardik_Gupta)
#### Post date: [August 13, 2025, 11:52am UTC](https://www.dynamicsuser.net/t/bc-26-2-e-ship-error-10400/88090/2 "2025-08-13T11:52:25Z")

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Hi Noreen,

We saw this with one of our customers, it turned out the UPS API token had expired. Re-authenticating in E-Ship settings fixed it.

- Verify credentials for both Test & Production

- Clear old token, generate a new one from UPS Developer Kit

- Check for account restrictions after updates

Hope this works for you as well, based on the issue you mentioned.

For more help, you can reach out to me at [hardik.gupta@allgrowtech.com](mailto:hardik.gupta@allgrowtech.com)

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### Author: ![Noreen\_Fujita-Sacco](https://sea1.discourse-cdn.com/flex023/user_avatar/www.dynamicsuser.net/noreen_fujita-sacco/32/8243_2.png) [@Noreen\_Fujita-Sacco](https://www.dynamicsuser.net/u/Noreen_Fujita-Sacco)
#### Post date: [August 15, 2025, 2:44pm UTC](https://www.dynamicsuser.net/t/bc-26-2-e-ship-error-10400/88090/3 "2025-08-15T14:44:00Z")

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Thank you for your reply.
