# Ban Rec Suggested Lines

**URL:** <https://www.dynamicsuser.net/t/ban-rec-suggested-lines/53591>\
**Category:** User Forum\
**Created:** [June 30, 2014, 12:50pm UTC](https://www.dynamicsuser.net/t/ban-rec-suggested-lines/53591 "2014-06-30T12:50:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![VeraM](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@VeraM](https://www.dynamicsuser.net/u/VeraM)\
**Post date:** [June 30, 2014, 12:50pm UTC](https://www.dynamicsuser.net/t/ban-rec-suggested-lines/53591/1 "2014-06-30T12:50:17Z")

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I’m a newbie to Nav 2009 RTC and am having an issue with the bank rec. I have inherited these accounts from a previous user. When I go to suggested lines, there are none. When I check the bank ledger card I can see that there are open lines available to reconcile. Initially, I could suggest lines but not all open items were being pulled into the reconciliation.

At this point I can no longer see previous bank recs under the View Bank Acc reconciliation list and there are no suggested lines at all. I don’t know what I have done to cause them to disappear. I haven’t saved any recs.

Much googling has suggested it may be that I changed the name of the statement number. I think I have broken Nav!

Any ideas on how to reset the bank rec so I can view unreconciled entries and complete my reconciliation? I’ve tried variation of dates and check and include checks. I have spent days searching for a solution but cannot find it.

Thank you in advance.

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**Author:** ![TerringtonJ](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@TerringtonJ](https://www.dynamicsuser.net/u/TerringtonJ)\
**Post date:** [July 1, 2014, 4:24am UTC](https://www.dynamicsuser.net/t/ban-rec-suggested-lines/53591/2 "2014-07-01T04:24:40Z")

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Vera,

A potential issue (not sure if it will be what you are experiencing), that I have come across before is that a user has DELETED a bank reconciliation.

While this is definitely possible to do in NAV, it does not release the Bank ledger entries. For some reason NAV still has them linked to a now deleted Bank Reconciliation.

You need to have you NAV Partner look at the Bank Ledger entries and see if they are associated with a Bank Reconciliation that has been deleted. If so then your NAV Partner can rectify this.

Regards

James

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**Author:** ![VeraM](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@VeraM](https://www.dynamicsuser.net/u/VeraM)\
**Post date:** [July 2, 2014, 8:57pm UTC](https://www.dynamicsuser.net/t/ban-rec-suggested-lines/53591/3 "2014-07-02T20:57:58Z")

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Thank you James for your reponse.

Unfortunately, I don’t have a NAV partner as I inherited the system, PC and all and I can’t afford to pay for help. It’s a very small business who really don’t need something as complicated as NAV. I’m not having a very happy experience thus far. On the upside, all of he previous reconcilations have returned for viewing and I will just have to work around the problem for the moment.

Regards,

Vera