AXAPTA CRM Module

Hi,

I am pretty new to the CRM module of AXAPTA. In Fact to AX as well.

I got someone to load a set of business relations in to CRM as potential Customers. So when I check in the General tab, the business relations look like below.

1803.Screen Shot 2014-03-10 at 08.23.36.png

When I try to use “Convert to Customer” Function, the following error comes up.

1184.Screen Shot 2014-03-10 at 08.39.43.png

But, when I go to general tab and try to assign a customer group, the following error comes up.

1300.Screen Shot 2014-03-10 at 08.15.52.png

Could someone kindly advise how to proceed? Really appreciate your help.

Thanks

Dilanka