AX Application Error

Hi Everyone,

Good day!

Every time I tried to open the configure account structures in the general ledger set up, the application will be on not responding state and then it will prompt a window that says Microsoft Dynamics AX Client has stopped working. Please see screenshot below:

4643.Not Responding.png

Also, I have checked the Event viewer. Please see screenshot below:

2330.Application Error.png

Can anyone help me to identify what causes this and how to resolve this?



is there any customization on forms or the tables related to this? if yes try to check the code

If I was you, I would first check where exactly it fails in AX and if it didn’t help, I would create a memory dump and upload it to LCS crash and hang analysis. This would give me a better idea about the problem.