AX 4.0 Favorites and Navigation Pane simultaneous view issue


One of our users has a problem with the simultaneous viewing of the Favorites Pane and Navigation Pane, as in even when they are both marked for viewing she only sees one of them.

Since it’s - as far as we know - only for one user I’ve tought about resetting her usage data. I’ve resetted my own usage data and then I’ve played around some with the views and favourites etc to see what would happen in my usage data, which was nothing.

I wonder if some of you might have encountered a similar problem, or know where and how the view settings are stored and what could be done to solve this issue.

Thanks in advance.


Hi Krista,

Did you ever identify a solution to this issue. I have exactly the same problem.