AX 2012 Sales Order Packing Slip could not be posted

Dynamics 365 for Finance and Operations/AX User Forum
#1

Hi,

I’m trying to post sales order but after sales order confirmation the packing slip button is not enabled. Even the packing slip button is not enabled after picking slip registration. I don’t know want went wrong. Any setup to be enabled or steps to be followed. Please suggest.

Thanks

Prabu

#2

see the fields salesStatus ,state in SalesTable…

in your case may be its not updated properly…

#3

Krishna

Thanks for the reply. The state in sale order is Open Order only.

My problem is after completing picking list registration I could not post the packing packing slip. The packing slip button is in disabled status. How to enable the packing slip button and why the button disabled.

Regards

Prabu

#4

sorry .see the Status,State in SalesTable are in Approved, Completed or not…

#5

please check first if is there any code in salesformletter classes?

#6

I don’t think it is a standard behaviour. Post a screenshot here for better understanding.

#7

Hi, Please check if the customer is ‘Invoicing and Delivery on hold’.

Customer > Invoicing and delivery on hold > Change the field value to ‘None’.