# AX 2012 R2 Retail Error

**URL:** <https://www.dynamicsuser.net/t/ax-2012-r2-retail-error/57554>\
**Category:** Technical Forum\
**Created:** [May 4, 2015, 9:06am UTC](https://www.dynamicsuser.net/t/ax-2012-r2-retail-error/57554 "2015-05-04T09:06:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lalit.jivnani](https://avatars.discourse-cdn.com/v4/letter/l/c5a1d2/32.png) [@lalit.jivnani](https://www.dynamicsuser.net/u/lalit.jivnani)\
**Post date:** [May 4, 2015, 9:06am UTC](https://www.dynamicsuser.net/t/ax-2012-r2-retail-error/57554/1 "2015-05-04T09:06:19Z")

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Hi All,

I am facing the below error while running P-Jobs.

Target request handler failed to process target request header: SCAXRequestHandlerException: AX target request handler failed to process request: AX Managed Interop failure.  
LogonFailedException: User account has been disabled by the administrator.

The above error i got is from OutgoingMessagesTable from Sync server.

I am having full rights but still not sure why i am facing this. This error appeared suddenly.

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**Author:** ![lalit.jivnani](https://avatars.discourse-cdn.com/v4/letter/l/c5a1d2/32.png) [@lalit.jivnani](https://www.dynamicsuser.net/u/lalit.jivnani)\
**Post date:** [May 5, 2015, 6:33am UTC](https://www.dynamicsuser.net/t/ax-2012-r2-retail-error/57554/2 "2015-05-05T06:33:17Z")

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Ok so i solved this issue by myself only. Hope this helps to someone facing this issue.

Actually the account under which Synch service was running has been disabled from AX . So enabling the user resolved my issue.