I have a situation where in Detailed cust ledger entry there are several application entries with document type = payment and there are others with document type = invoice
what is the difference? I analysed in detail both entries look same only difference in them is document type.?? Both entries seemed to be coming from same source.
What I am trying to do is to look for payments (developing a report). I am filtering with document type = payment. But users come back to me saying some payments are missing. They provided me the list of the payments missing. Tried to check the list and what i have seen that there were the payments made but document type is Invoice!! with entry type : Application. This is the reason the entries are not in my report but in user’s records they recorded as payments.
Shall i make a report with document type : payment or invoice with entry type: Application. Will that be alright? Thanks.
It doesn’t have to be a Payment. It could be a Credit Memo that closed the entry, or it could be an Invoice posted with a negative amount and applied to the original invoice. Now are those payments, not really, but if the customer considers them to be, then so do you.