About Service Management and warnings

Hi everyone,

I was wondering if someone can help me understand how services management is run through NAV…

I looked into page 5919 (Service Mgt. Setup), there are 6 fields(first warning within, send first warning to,second warning within, send second warning to,third warning within, send third warning to)…but I couldn’t find where else NAV is using those fields and how warnings are sent…

Can anyone help me figure that out?

Thanks in advance :slight_smile:

I figured it out :)

So just for your information: these parameters are handled by codeunit 5918 (ServOrder-Check Response Time)…

The codeunit is called via job queue…